Hot 60 Privacy Policy — How Your Information Is Kept Secure
Our core commitment is to fully protect the privacy of your personal information, payment data, and browsing activity on the hot 60 platform. Read this policy to understand what data we collect, how we use it, and what your rights are.
Account Information
When you register on hot 60, we collect your name, email address, mobile number, date of birth, and Bangladeshi address. This information is used to verify your identity and keep your account secure. As part of our KYC (Know Your Customer) process under Bangladeshi law, we may also collect details from your National ID or passport. This identity verification is conducted solely to protect your account and ensure the legitimacy of financial transactions. Your ID information is never shared with unauthorized individuals or organizations under any circumstances.
Device & Browser Information
When you use the hot 60 platform, we automatically collect technical information such as your device type, operating system, browser name and version, IP address, and screen resolution. This data helps us improve the mobile experience and resolve technical issues quickly. It is analyzed to ensure optimal performance on your specific device. Device information is never linked to your personal identity and sold to third parties.
Payment & Financial Information (BDT)
When processing deposits and withdrawals on hot 60, we securely store transaction details made via bKash, Nagad, Rocket, or bank transfer. All financial transactions are conducted in BDT (৳) and protected with SSL encryption. We never store your full payment card number or mobile banking PIN. Only the transaction reference number, amount, and date are retained in our system for payment processing purposes. The security of your financial data is our top priority.
Usage Data
We collect information about which games or sports markets you participate in on the hot 60 platform, how long you stay active, which pages you visit most, and your betting patterns. This data is also used to monitor responsible gaming practices, so we can step in if a user displays unusual behavior. Your activity history helps us personalize your experience and show you relevant bonus offers. However, this information is never shared with third parties for commercial advertising purposes without your consent.
Hot 60 uses collected data only for specific, legitimate purposes. First, it is used to create, manage, and secure your account. Second, it is needed to verify financial transactions, prevent fraud, and comply with Bangladesh's financial regulations. Third, your betting history is analyzed to recommend relevant sports markets, lottery options, or VIP offers. Fourth, device data is used to support platform development and keep the mobile experience running smoothly.
Hot 60 also monitors usage patterns to promote responsible gaming, so that any user at risk of excessive play can receive timely support. Your email and mobile number are used to send important account updates, payment confirmations, promotional offers, and security alerts. You can opt out of promotional messages at any time, though essential account notifications cannot be disabled. hot 60 never uses your information for irrelevant advertising or spam.
Your data is used for login verification, password resets, and detecting unusual account activity.
Usage data is analyzed to improve platform speed, design, and features.
Your account information and transaction history are needed to resolve issues.
Excessive betting patterns are identified so timely support can be offered.
The hot 60 platform uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help remember your login details, language preferences, and other settings on your next visit. We primarily use three types of cookies: essential cookies (required for the platform to function), functionality cookies (which remember your preferences), and analytics cookies (which help us understand site performance). You have the option to disable all cookies except the essential ones.
You can delete cookies or block new ones at any time through your browser settings. Please note, however, that disabling essential cookies may prevent certain key features of the hot 60 platform from functioning properly. We do not use third-party tracking cookies that monitor your activity on other websites. Session cookies are automatically deleted when you close your browser, while persistent cookies last for a maximum of 12 months. hot 60's cookie practices are aligned with Bangladesh's Digital Security regulations.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Login sessions, security tokens | Deleted at end of session |
| Performance | Language preferences, display settings | 30 days |
| Analytics | Page visits, click patterns | 12 Months |
Hot 60 stores all your personal data on secure servers protected with industry-standard SSL/TLS encryption. Our data centers are under round-the-clock monitoring, with multiple layers of firewalls and access controls to prevent unauthorized entry. Your password is never stored in plain text — it is transformed using a strong hashing algorithm. For financial data, we follow PCI-DSS standards, the internationally recognized benchmark for payment security. If any unusual login or activity is detected on your account, we will alert you immediately and temporarily suspend the account if necessary.
How long we retain data depends on the type of information and applicable legal requirements. Account information is generally kept for as long as your account is active and may be retained for up to 5 years after account closure for legal reasons. Financial transaction records must be retained for a specified period in accordance with Bangladesh Bank guidelines. Data that no longer serves a legitimate purpose is securely deleted once the designated retention period ends. hot 60's security team conducts regular audits and penetration testing to identify and address any vulnerabilities promptly.
Hot 60 never sells your personal information to third parties for commercial purposes. However, to operate the platform, we work with trusted service providers for payment processing, customer service software, and technical infrastructure. Only the minimum data necessary for their work is shared with these partners, and they are contractually bound to comply with hot 60's privacy policy. No partner may use this information for their own benefit. We regularly audit the security standards of every partner.
Where legally required, hot 60 may provide information to the relevant authorities of the Bangladesh Government. If data is disclosed pursuant to an order from an investigative agency or court, we will endeavor to notify you in advance where legally permitted. Data may be shared with regulatory bodies for fraud prevention or anti-money laundering purposes. In the event of a company merger or acquisition, your data may be transferred to the new entity; you will be notified in advance and the same privacy protections will remain in place.
Important: hot 60 never sells your data to advertisers, brokers, or data marketplaces. Our revenue comes solely from the platform's legitimate services — not from your information.
User Rights
Every registered user on hot 60 has the following rights regarding their personal data. First, the right to access — you can request at any time to find out what information we hold about you. Second, the right to rectification — if any information is incorrect or incomplete, you can request that it be corrected. Third, the right to erasure — in certain circumstances, you may request that your data be deleted, though some information may be required to be retained due to legal obligations.
Fourth, the right to restrict processing — in certain circumstances, you can request that the processing of your data be paused. Fifth, the right to data portability — you can receive your data in a standard, structured format. To exercise any of these rights, contact our support team and we will aim to respond within 30 business days. hot 60 will not treat you differently or discriminatorily for exercising your rights.
About Policy Updates
Hot 60 may update this privacy policy as needed. If any significant changes are made, we will notify you in advance via email or an on-platform notification. The date of the latest update will always be displayed at the top of this page so you can easily see when the policy was last revised. Continued use of the platform after a policy update constitutes your acceptance of the revised terms. If you object to any changes, you may contact us or request that your account be closed.
Contact Support
For any questions, concerns, or requests regarding our Privacy Policy, contact hot 60's data protection team directly. Our support team is available 24/7, every day of the week. Contact email: support@hot60.ws. You can visit our FAQs You can also find answers to common questions on our FAQ page. We take every request seriously and aim to resolve it as quickly as possible.
Get Started Safely — Join Today
Hot 60 is Bangladesh's premier online entertainment platform, where your personal information is fully protected. cricket, football, lottery, and VIP rewards — all in one place, completely secure.